Privacy Policy

1) Scope

This Policy describes how Asmakam LLC (“Asmakam,” “we,” “us”) collects, uses, shares, and protects personal information when you use our websites, applications, and services, including the CrikIT platform and SMS communications you choose to receive.

2) Information We Collect

• Account & Contact Data: name, email, mobile number, organization/role.
• Credentials: usernames, hashed passwords.
• Transactional & Usage Data: league/team/fixture info, in-app actions, preferences.
• Device/Network Data: IP address, device/browser type, settings, identifiers, diagnostic logs.
• Communications: messages you send to us (including SMS if you opt in), support tickets, feedback.
• Cookies/Tracking: see Section 9.

3) How We Use Information

• Provide, maintain, and improve CrikIT and related services.
• Authenticate users, secure accounts, prevent fraud/abuse.
• Send transactional communications (account notices, schedules, support responses).
• If you opt in: deliver SMS messages for account verification, support, and event/fixture notifications.
• Comply with legal obligations and enforce our terms.

4) Legal Bases

Where applicable (e.g., GDPR/UK GDPR), we rely on consent (e.g., SMS subscriptions and certain cookies), contract performance, legitimate interests (security, service analytics), and legal obligations.

5) Sharing & Disclosure

We do not sell personal information. We share data only with service providers and partners who process it on our behalf (e.g., hosting, analytics, messaging providers) under contractual safeguards, or when required by law, to protect rights, or with your direction.

6) Data Retention

We retain personal information only as long as necessary for the purposes described here or as required by law, then delete or anonymize it.

7) Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

8) Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or export your data, object to or restrict processing, and withdraw consent. To exercise rights, email support@asmakam.com. You can opt out of non-essential emails via unsubscribe links and opt out of SMS per Section 11.

9) Cookies & Similar Technologies

We use cookies and similar technologies to operate the site, remember preferences, and analyze usage. Where required, we seek consent. You can manage cookies in your browser; some features may not function without them.

10) Children’s Privacy

Our services aren’t directed to children under 13 (or as defined by local law). We don’t knowingly collect personal information from children without appropriate consent.

11) SMS Messaging (Privacy)

When you opt in to receive SMS from Asmakam/CrikIT, we process your mobile number and messaging metadata (e.g., delivery logs, timestamps) to send texts such as account verification codes, service notices, event reminders, and support updates.

• Message frequency: varies.
• Costs: Msg & data rates may apply.
• Opt-out: Reply STOP to unsubscribe at any time. We honor opt-out requests promptly.
• Help: Reply HELP for assistance or contact support@asmakam.com • [Support Phone].
• Sharing: We don’t sell your mobile number or SMS content. We share SMS data only with providers who help us deliver messages (under contract) or where required by law.

For program-level rules and consumer disclosures, see our Terms & Conditions.

12) International Transfers

If we transfer personal data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses) as required by law.

13) Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. We’ll revise the “Effective date” above and, where appropriate, provide additional notice.

14) Contact

Questions about privacy or our SMS program? Contact support@asmakam.com or write to Asmakam LLC, 15 Common St, #488, Natick, MA 01760.